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Privacy Policy

Your privacy and security are important to you, important to us and we take them seriously.

This privacy policy explains how we collect data and use it in order to comply with the General Data Protection Regulation 2018 (GDPR), the Data Protection Act 1998 (DPA). This website complies with both the DPA and the GDPR.

For more information please visit www.eugdpr.org, www.ico.org.uk and www.gov.uk.

Handling Your Information

Keeping Your Information Secure

Any of personal information that you have provided to us (your name, email address, phone numbers and any other information) will be gathered, transported securely and held securely by us.

Keeping You Informed

If you have opted in to receive further information about our products or services, we will communicate with you about the services that we provide, additional services provided by us and other news which may be of interest to you. You will be able to choose to no longer receive emails from us at any point by clicking on the Unsubscribe link in the footer of any of the emails!

If you have not opted in to receive further information about our products or services, we do not keep this information in any format and you will only receive correspondence from us in direct response to the issue in hand.

Google Analytics

When someone visits our website, we use a third-party service called Google Analytics to collect information about visitor behaviour patterns. We do this so we can understand how visitors make use of the website and so we can improve its content and flow.

The information is available to us in only an aggregated format and we are not able to identify any individuals from the data that Google Analytics collects. Since the implementation of GDPR in May 2018, we have made sure that the IP address (the unique identifier of the PC, laptop, tablet or mobile that you are using) is anonymised so Google are not able to identify individuals to aggregate your online behaviour patterns.

For more information please visit www.google.com/analytics/.

MailChimp Newsletter Sign-up

We use MailChimp, a piece of third-party mailing list software to manage our newsletter. When you sign up or when you become a client, your details will be added to our MailChimp account. We are able to gather statistics regarding how often recipients open our newsletters or click links in our newsletters to help us monitor and improve our e-newsletter. More information is available in MailChimp's privacy policy.

You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails.

For more information please visit www.mailchimp.com.

Cookies Policy

This is the Cookie Policy for East Kent Electrical Ltd, accessible from https://www.eastkentelectrical.co.uk

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies. This Cookies Policy was created with the help of the Cookies Policy Generator.

The Cookies We Set

  • Site preferences cookies

    In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

For more general information on cookies, please read the Cookies Policy article.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

Changes to this Privacy Policy

Our privacy policy is kept under regular review.